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Terms and Conditions

Please read all terms and conditions carefully before submitting your registration. You agree to be bound by the terms and conditions set by Chong Hoe Healthcare upon submission of your registration.



  1. Registration is on first come first serve basis. Please allow 3 working days for us to respond your registration.

  2. Upon confirmation of your registration, please make payment to Chong Hoe Healthcare UEN202039795CBWC via PayNow within 2 working days. Please reply with screenshot of payment as proof of payment. Your seat will be cancelled if payment is not received within the time limit.

  3. Payment is via PayNow to Chong Hoe Healthcare only. We will not call or message to ask for bank or credit card details. Please ignore such calls or messages that ask you for such details and make police reports if necessary. Please do not make payment to staff personal bank account. Chong Hoe Healthcare is not liable to honour transactions made in secret between staff and participant. 

  4. Your seat is secured only upon full payment of course fee prior to start of class.



  1. By participant: There is no penalty charge for cancellation notice made at least 3 working days before course date. There is 50% forfeit for cancellations notice made 1 working day before course date and no refund can be made for same day cancellations, regardless of the reasons.

  2. By organiser: Chong Hoe Healthcare is entitled to cancel the class if insufficient participants have registered or in the event of a disaster or other compelling reasons. Participants will be fully refunded on the course fee should there be any cancellations made by Chong Hoe Healthcare. 

  3. To avoid forfeit, you may choose to:

    • Transfer your seat to another person should you be unable to attend the course. Please inform us the replacement attendee’s name and contact number for us to update the registration list. Payment should be settled between yourself and the replacement attendee.

    • Change to a later course date that can be of the same or different class content. Should there be a fee difference, participant will be required to make top-ups accordingly. Request for postpone can only be made up to 2 times, after which course fee will be forfeited and participant would have to re-register and pay for the new course that he/she wants to attend.



  1. Please allow up to 7 working days for us to process refunds.

  2. Refunds are not exchangeable for other products and services by Chong Hoe Healthcare.

  3. Refunds are not made in cash or credit card or bank cheque. It will be made via PayNow to the mobile number that is submitted during registration. Please ensure the mobile number is correctly linked to your PayNow account for successful transaction.

  4. Should there be error transfer due to incorrect entry of mobile number by participant, Chong Hoe Healthcare is not obliged to compensate for the error if transaction is irretrievable by the bank. 


Recording, Copyright and PDPA:

  1. Participants may take photos during lesson for their own recording purpose. Video-taking is not allowed unless permissible by instructor or speaker.

  2. All materials and course notes are properties of Chong Hoe Healthcare for participants’ personal use. It should not be mass disseminated or duplicated without prior permission from Chong Hoe Healthcare. Legal action may be taken against participants who go against this term.  

  3. By signing up for the course, you agree to give your consent to Chong Hoe Healthcare to collect, use and disclose your personal data as provided in this application form, for the purpose of event administration, in accordance with the Personal Data Protection Act 2012.

  4. Photography, videography or online meeting recordings (including video recording, audio recording and chat messages recording) of the event may take place for event planning feedback purposes as well as publicity purposes on printed and online media. By attending this event, you agree and consent to be subjected to the above recordings for the stated purposes without payment or compensation.


Damages or Loss:

  1. Chong Hoe Healthcare is not liable for any loss or damage, personal injury suffered or whatsoever suffered or sustained by participant (including, without limitation, indirect or consequential loss) during course of lesson. Hence, please take responsibility for your personal belongings and be aware of potential accidents e.g. scalding when taking hot drinks.

  2. Participant may be liable to monetary compensate for damages or losses of products, furniture or facilities due to willful unreasonable use by participant during course of lesson.



  1. Chong Hoe Healthcare reserves the final right to amend terms and conditions without prior notice to all participants.

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